Support tickets

Need a hand? Open a support ticket and our team will get back to you by email — usually within one business day.

Frequently asked

Quick answers before you write in

Most tickets are answered within one business day. Security and downtime issues marked Urgent are prioritised and usually handled within the hour.

No account needed — just your name and email. After submitting you'll get a ticket number (e.g. TKT-1042), and we reply by email.

Use the “Track a ticket” tab above and enter your ticket number and the email you used — that’s all. If you opened it on this device, it reopens automatically.

The more, the better — your domain name, the exact error message, when it started, and screenshots. This helps us solve your issue on the first reply.

Yes. We offer free, zero-downtime migrations from your current host. Open a Sales or Technical ticket and our team will handle it.

Prefer to talk to us?

Our Cambodia-based team is here to help with hosting, domains, email and billing.

☎(+855 15) 996 296

☎(+855 12) 985 842

✉info@hostingcambodia.com

Typical first reply within 1 business day